Return & Refund Policy
Thank you for shopping with Caja De Ropa.
Please read this policy carefully before placing your order.
All Sales Are Final
Due to the nature of our products, all sales are final.
Caja De Ropa does not accept returns, exchanges, or offer refunds under any circumstances.
All products are sold "as-is" as wholesale liquidation inventory.
By completing your purchase, you acknowledge and agree that you are purchasing a mixed inventory box of 100 pieces of new clothing with varying sizes, styles, and assortments. No specific items, brands, or styles are guaranteed.
No Cancellations or Order Changes
Once an order has been placed, it cannot be canceled, modified, or refunded for any reason.
Please review your order carefully before completing checkout.
Chargebacks & Payment Disputes
By placing an order with Caja De Ropa Kids, you agree to contact our support team first regarding any order-related concerns.
Unauthorized chargebacks or payment disputes may result in:
- Submission of order and delivery documentation to the payment processor
- Loss of future purchasing privileges
- Account restrictions where applicable
We maintain detailed records of order confirmations, shipping, and acceptance of terms at checkout.
Shipping Issues: Lost or Damaged Packages
Caja De Ropa Kids packages all orders securely before shipment.
Once an order has been transferred to the carrier, we are not responsible for delays, damage, or loss caused by third-party shipping carriers.
If a package is lost or damaged in transit, customers must file a claim directly with the shipping carrier.
We will assist where possible with tracking and documentation.
Acceptance of Terms
By completing your purchase, you confirm that you have:
- Read this policy in full
- Understood the terms
- Agreed to all conditions outlined above
These terms apply to all purchases without exception.
Contact
For questions related to your order, please contact support through our website contact form or store email.